An order management system (OMS) is the electronic framework that facilitates enterprises to track purchase orders from sales capture through shipment confirmation.
It unifies shipping tracking across different sales sources to support seamless visibility into customer tracking throughout the order-to-cash journey.
An OMS assists businesses administer the comprehensive order lifecycle productively, from the time a client places an order to its complete processing and possible return.
It automates inventory management by furnishing current visibility on stock availability and order details, empowering companies to maximize their order management system oms fulfillment methods and maximize consumer retention.
An effective OMS integrates with other organizational systems like website platforms, fulfillment management systems, order management system accounting oms software, and shipping carriers to facilitate a streamlined order fulfillment process from start to finish.